Customized Enterprise Solutions

Empowering Businesses with AI, Augmented Reality, and Equipment Experts On Demand

Our Enterprise Services Team provides a fully, custom end-to-end solution for a wide variety of industries with software customization, creation, integration, and frontline user acceptance training. 

Unlock the true potential of your enterprise with NewForge Knowledge Place. Designed exclusively for large-scale organizations, our Enterprise Solution revolutionizes the way businesses operate, enabling seamless collaboration. Our first-of-its-kind platform connects your business with crowdsourced knowledge and experts using augmented reality and AI. When used with smartglass, technicians receive over-the-shoulder assistance, in real-time.

We provide a true end-to-end solution

From flaws in inventory management to issues that you may run into while processing your customers’ orders, our solutions will allow you to be proactive and successfully resolve problems. 

Consult & Plan

We are considered experts at what we do. We know exactly how to implement and coordinate new technology into your company. We will work to do this through hands-on consulting to ensure we implement the proper solution.

Change Management

We help our clients manage the whole process of implementing new technology into their manufacturing facility.

Deploy & Train

At NewForge, deployment doesn’t just mean dropping off new equipment, we take a hands-on approach during our deployment process. We guide you through every step with the training and training materials that help your employees adjust to new changes.

Customer Success

We will help analyze any new technology implementations to ensure that they are improving your company. We will also monitor and follow up with any technical support you may need.

Unlimited Enterprise Plan

Pay only for what you need. No paying for usage. No paying per user. Get a hands-on, end-to-end solution.

Two heavy industry engineers stand in steel metal manufacturing factory, using a digital tablet computer and having a discussion.
Innovation in manufacturing

Key Features:

Admin Dashboard

Change user roles, manage call logs, manage payments, view usage statistics, white label option.

Virtual Remote Assistance

Connect with equipment experts on demand for remote support.

Training Library

Access a library of instructional materials on how to use NewForge Knowledge Place.

Shop

Purchase Augmented Reality devices. Find the perfect AR hardware to streamline your processes and reduce downtime.

Transactions

When applicable, review details about your calls with experts.

Service Reports

Effortlessly create and customize detailed service reports, which act as comprehensive records of the services provided during a call.

Expert AI

From small troubleshooting issues to creating work instructions, use Expert AI to get instant help. (Coming Soon!)

Enterprise Library

Gain access to a comprehensive repository of your organization's knowledge. This valuable resource encompasses a wide range of content, including documents, work instructions, slide decks, and much more.

Case Study

Bühler, a global supply chain company, utilized our Assisted Reality platform and saw a 35% improvement in efficiency, saving them $30k a day. They also experienced a 55% reduction in travel expenses and a 22% uptick in customer support satisfaction.

Buhler conducting a remote call via smartglasses

Trusted by leading companies