Customized Enterprise Solutions
Empowering Businesses with AI, Augmented Reality, and Equipment Experts On Demand
Our Enterprise Services Team provides a fully, custom end-to-end solution for a wide variety of industries with software customization, creation, integration, and frontline user acceptance training.
Unlock the true potential of your enterprise with NewForge Knowledge Place. Designed exclusively for large-scale organizations, our Enterprise Solution revolutionizes the way businesses operate, enabling seamless collaboration. Our first-of-its-kind platform connects your business with crowdsourced knowledge and experts using augmented reality and AI. When used with smartglass, technicians receive over-the-shoulder assistance, in real-time.
We provide a true end-to-end solution
From flaws in inventory management to issues that you may run into while processing your customers’ orders, our solutions will allow you to be proactive and successfully resolve problems.
Consult & Plan
We are considered experts at what we do. We know exactly how to implement and coordinate new technology into your company. We will work to do this through hands-on consulting to ensure we implement the proper solution.
Change Management
We help our clients manage the whole process of implementing new technology into their manufacturing facility.
Deploy & Train
At NewForge, deployment doesn’t just mean dropping off new equipment, we take a hands-on approach during our deployment process. We guide you through every step with the training and training materials that help your employees adjust to new changes.
Customer Success
We will help analyze any new technology implementations to ensure that they are improving your company. We will also monitor and follow up with any technical support you may need.
Unlimited Enterprise Plan
Pay only for what you need. No paying for usage. No paying per user. Get a hands-on, end-to-end solution.
Key Features:
Admin Dashboard
Change user roles, manage call logs, manage payments, view usage statistics, white label option.
Virtual Remote Assistance
Connect with equipment experts on demand for remote support.
Training Library
Access a library of instructional materials on how to use NewForge Knowledge Place.
Shop
Purchase Augmented Reality devices. Find the perfect AR hardware to streamline your processes and reduce downtime.
Transactions
When applicable, review details about your calls with experts.
Service Reports
Effortlessly create and customize detailed service reports, which act as comprehensive records of the services provided during a call.
Expert AI
From small troubleshooting issues to creating work instructions, use Expert AI to get instant help. (Coming Soon!)
Enterprise Library
Gain access to a comprehensive repository of your organization's knowledge. This valuable resource encompasses a wide range of content, including documents, work instructions, slide decks, and much more.
Case Study
Bühler, a global supply chain company, utilized our Assisted Reality platform and saw a 35% improvement in efficiency, saving them $30k a day. They also experienced a 55% reduction in travel expenses and a 22% uptick in customer support satisfaction.
